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E-mail, or electronic mail, is how messages are sent over the Internet, and is increasingly common. Unlike telephone calls, e-mail is useful for differences in time zones and messages can be read when the receiver is ready.
This is an e-mail confirming that two colleagues will discuss contracts at a trade fair.
The electronic From: Judith Mahon@Waltersed-ema.com
address at the To Marcel. Liebenn@Goldrckpub-ema.com
top tells the receiver Date Fri, 16 Jul 200010:56:45
who the message Subject Trade Fair
The style is much
Information about Thanks for the message. I'm looking forward to seeing
the sender and you at the Hamburg trade fair next more informal
receiver appears at month. I'll bring the final contracts than letters, and
the top, so the with me and we can discuss them can be quite casual. over lunch.
writer does not
greetings Best wishes
A memorandum (plural memoranda, abbreviation memo) is sent to people or whole departments inside the organization, never to a customer.
This is a memo warning staff that they may have problems with their computers.
c.c. means carbon copies, BLOGGS a BLOGGS Most companies print
and indicates that MEMO their own memo
you have sent stationery, but the
a copy of the memo headings are always
to someone else. the same.
To: All staff From: Michael McGovern, I.T. Centre
C.C. M.D. Subject: Computer Access
Date: 18 August 2000
The subject We will be upgrading the software installed The text is divided
line should on the network over the weekend. into paragraphs.
summarise It is therefore possible that you may have
what the problems accessing your computer on Monday Use bullet points
memo is morning. to list items.
No greeting If this is the case, please do one of the following:
(such as Press the restart key when the 'access denied' message comes up.
Dear. ..) Phone extension 2291 for help from a technician.
Put your initials We are doing everything we can to make sure
at the end, not things go smoothly, and will be glad to help
your full name. if you have any problems or queries.
Follow the instructions in this memo, and write a letter, setting it out in the spaces provided on the opposite page.
Sarah Barnard is Managing Director of Barnard Press Ltd., 183-7 Copwood Road, North Finchley, London N12 9PR, and Rosalind Wood is her secretary
To:Rosalind Date: 1March 19
Please type a reply to Claudio Bini of International Books
Address: Via Santovetti 117/9. 00045 Grottaferratta,
Use reference RW/SB His letter dated 15 Feb
He asked about story-books in English and Italian for intermediate students. Tell him they're out of stock at the moment, but we'll be publishing a new list of them this summer. Send him details of the new list, and a current catalogue of present stock