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APPOINTMENT TIME · deals with issue of punctuality · Germanic, Anglo, Scandinavian cultures – the perception of punctuality is strict · The Middle Eastern, LA cultures – less urgency to appointment time
SCHEDULE TIME · cultures where it is difficult to plan and control future – give much less importance to scheduling · constant pressure on people to finish their job => Arab countries · Anglo and Germanic culture - needling8 is interpreted as bad manners
DISCUSSION TIME Individualist cultures (Anglo, Germanic, Central European): · the main point is cover in as short time as possible · the length of discussion depends on gravity of subject Latin cultures: · meetings, negotiations – longer · the lengthening of the discussion time in order to develop relationship => good manners Asian countries · meeting, negotiations – long time Interruptions and pauses in conversations: · e.g. Scandinavians and the Japanese – pause of 3 up to 7 seconds between reactions during a conversations
ACQUITANCE TIME · US, European countries - very short · Arab cultures - with individual is more important than with the organization he/she represents · longer => necessary to built a relationship of personal trust
MONOCHRONIC TIME vs. POLYCHRONIC TIME Monochronic · these culture perceive and use the time in a sequential and linear way · Germanic cultures, Anglo-Saxons cultures Polychronic · the simultaneity of different activities · priorities are given to individuals rather than to a well fixed programme · time schedules – neglected11 · programmes, projects changed easily and frequently · relationships and people – more important than the task · punctuality is relative · Latin cultures
Stance and distance · Arabs – 45 cm · Anglos, Czechs – distance more than 120-150cm
Touching · Latins – touch each other during the conversations => never China, Scandinavian countries, Indonesia · Europe, USA – firm handshake – strength of character · Middle East – light handshake
Smiling · Orientals – matter of etiquette · Westerns – smile indicates pleasure, good humour
Czech business Power distance: 44 Czechs – relatively tolerant; reserved A personified, official authority x authority which is based on expert knowledge Czechs respect only such power which at the same time represents a natural, social and moral authority with expert knowledge
3 types of employee: passive · do not express disagreement; try to be part of a loyal collective rival · self confidant expert · heads of successful teams · conflict character critical · critical evaluation · is expected to be a fair partner
Sensitive balance between enforcing formal power and keeping informal authority Power distance – part of everyday life in Czech society · based on a relatively complicated network of informal social relations and rules of behaviour
Individualism: 67 - personal independence - autonomy - responsibility - Czechs need to have part of their work time free for their private interests and rest · tendency against collectivism · preferences for organizations which have a tolerant, sensitive attitude to their staff and which at least partly create a home atmosphere - collectivistic orientation – reflected in control mechanism · the willingness of Czech to accept self-control is strongly influenced by the degree of identification with the company and co-workers - CZECH CULTURE IS COMBINATION OF INDIVIDUALISM AND COLLECTIVISM
Masculinity: 42 · Czechs are more oriented towards feminine value · non-conflict social relations · tolerance · solidarity · the analysis results: the world of men and women in the Czech culture is divided in a relatively strict way · the role of men and women in family - clearly defined Man: · head of family · looks after the family from the material point of view · oriented on: rationality, order, objectivity · at work: managers, businessman, experts Woman · takes care of children, household · oriented on: harmony, kindness, romance · at work: position of secretaries, administrative workers
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