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In remote destinations
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зд. полностью выйти из строя, не подлежать восстановлению
судебные издержки
страхование ответственности перед третьими лицами
за утерянный или украденный багаж
в случае их утери во время путешествия
страховой полис на случай, если
из-за неожиданно возникших и серьезных обстоятельств
обычный визит к зубному врачу
зд. в самых удаленных местах отдыха
Task 2 Read the text once again and provide the title for it.
Task 3 Read the following text and translate it
American Insurance Group
16/2 Tverskaya Ul. 935-3950
Comprehensive Insurance: Rates vary depending on destination. Packages cost from 80 cents to $6.65 a day for maximum coverage of a $150, 000 policy.
Avicos
20 Sadovaya-Triumfalnaya Ul. 207-5291
Medical Coverage: Rates vary depending on destination and length
of stay from 28 cents to $1.20 a day for a $10, 000 policy; from
48 cents to $1.42 a day for a $25, 000 policy; and from 58 cents to
$1.70 a day for a $30, 000 policy.
East European Insurance Co.
21/5 Kuznetsky Most Ul. 926-0371
Medical Coverage: Rates vary depending on destination and length of stay from 29 cents to $2.22 a day for policies of $15, 000 up to $100, 000.
Car insurance for travel in Europe with the European Green Card system of mandatory insurance 41 dollars a month.
INGOSSTRAKH
12 Pyatnitskaya Ul. 232-3211
Medical Coverage: 50 cents per day for a $15, 000 policy, 80 cents per day for a $30, 000 policy or $1.10 per day for a $50, 000 policy. Luggage insurance: 40 cents per day for $500 worth of coverage or
$2.00 per day for $2, 000 worth of coverage.
Promyshlenno-Strakhovaya Kompaniya
69 Prospekt Mira. 281-2841
Comprehensive Insurance: Rates vary. $1.50 per day for the basic package.
The Moscow Times, July 23, 2001
Vocabulary notes on the text
Insurance travel coverage
Comprehensive insurance
Rates vary
Medical coverage
Policy
Car insurance
Mandatory insurance
Luggage insurance
страховое покрытие путешествия
комплексное страхование
зд. ставки могут меняться
медицинская страховка
страховой полис
страхование легковых автомобилей
обязательное страхование
страхование багажа
Task 4 Read the text once again and entitle it.
Unit 4
Dealing with Customers
(Раздел 4. Работа с клиентами)
| Objectives: | To give a definition of sales conversation. To learn about four elements of set pattern of sales conversation. To talk about special skills desirable in dealing with clients. To learn about various kinds of complaints. To learn how to deal with complaints. |
Vocabulary notes
Sales conversation
Set pattern
To maintain rapport
Sales environment
Enquiry
To deal with properly and in an appropriate manner
To volunteer
To purchase
Subsequent dealings
To find out exactly
Response
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