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💸 Как сделать бизнес проще, а карман толще?
Тот, кто работает в сфере услуг, знает — без ведения записи клиентов никуда. Мало того, что нужно видеть свое раписание, но и напоминать клиентам о визитах тоже.
Проблема в том, что средняя цена по рынку за такой сервис — 800 руб/мес или почти 15 000 руб за год. И это минимальный функционал.
Нашли самый бюджетный и оптимальный вариант: сервис VisitTime.⚡️ Для новых пользователей первый месяц бесплатно. А далее 290 руб/мес, это в 3 раза дешевле аналогов. За эту цену доступен весь функционал: напоминание о визитах, чаевые, предоплаты, общение с клиентами, переносы записей и так далее. ✅ Уйма гибких настроек, которые помогут вам зарабатывать больше и забыть про чувство «что-то мне нужно было сделать». Сомневаетесь? нажмите на текст, запустите чат-бота и убедитесь во всем сами! Starter Main Course Dessert
____snails____ (12)__________ (14)__________ (11)__________ (13)__________ (15)__________ 4. Завершите разговор, вставляя a, an, some or any. A: Regent Hotel. How can I help you? B: Hello. I’d like to book ____a____ room, please, for next Tuesday night. A: Tuesday the 25th? Yes, there are (16)__________ non-smoking rooms on that date. Do you want (17)__________ single or (18)__________ double? B: A single, please. Is there (19)__________ internet connection in the room? A: We’ve got wireless broadband in every room. B: Oh, great. And are there (20)__________ restaurants near the hotel? A: There are two in the hotel, and three very near the hotel. B: Great. 5. Закончите предложения. Переведите предложения на русский язык. Например: They don’t have many vegetarian dishes here. __d__ 21 How much _____ 22 How many _____ 23 I haven’t got _____ 24 Are there _____ 25 There are _____ a) a lot of people waiting to go through security. b) cash do you have in your wallet? c) languages do you speak? d e) many flights to Rome this afternoon? f) much time. 6. Закончите email, используя глаголы в рамке в прошедшем времени. Переведите письмо на русский язык.
7. Выберите слово или фразу из рамки и заполните пропуски.
A: Are you ready to order? B: Yes, please. I’d (31)__________ the steak, please. A: Are there any Chinese dishes? B: Yes. You should (32)__________ the duck. A: Do you (33)__________ any vegetarian dishes? B: Yes, we have vegetarian pizza. A: What do you (34)__________ for the main course? B: The beef is delicious. A: Did you (35)__________ the meal? B: Yes, it was delicious. 8. Выберите подходящий ответ к каждому вопросу. Переведите предложения на русский язык. Например: Do you want a single or a double? e) A double
36 How much is it per night? _____ 37 How many nights are you staying? _____ 38 What time do you think you’ll arrive? _____ 39 When are you leaving? _____ 40 Do you want a room with a bath? _____ a) On Friday. b) Three. c) 7 o’clock. d) Yes, please.
f) €150. 9. Прочитайте и письменно переведите статью.
10. Отметьте, какие утверждения правдивые (T), а какие ложные (F).
41 Woodroffe had an idea when he was sleeping in an airport. _____ 42 He decided to open a hotel with very small rooms. _____ 43 His first hotels were in the United States. _____ 44 The rooms cost a lot of money. _____ 45 An important feature of the Yotel is convenience. _____ 11. Выберите правильные окончания предложений – a, b или c. Переведите предложения на русский язык.
46 Yotels are... a) in the airport. b) only an idea now. c) very near the airport. 47 The Yotel showers are... a) in the rooms. b) separate from the rooms. c) not included in the price. 48 Yotels have... a) one type of room. b) two types of room. c) three types of room. 49 Travellers... a) like the rooms. b) don’t like the rooms. c) aren’t interested in staying at Yotel. 50 Woodroffe thinks Yotel will succeed... a) only in airports. b) in city centres, too. c) outside of city centres. 12. Напишите e-mail в гостиницу East Side с просьбой зарезервировать вам номер. Используйте информацию в рамке. Попросите гостиницу подтвердить цену номера. Поинтересуйтесь также, есть ли в номере беспроводное подключение к Интернету. Объем письма – не менее 40 слов.
ВАРИАНТ 2
1. Прочитайте сведения из биографий трех сотрудников. Затем завершите резюме, вставив необходимые прилагательные. Первая буква каждого прилагательного уже дана. Переведите текст на русский язык. EMPLOYEE PROFILES
Mayumi wants to reach the top in her career. She is very good at making things work. She is never late for meetings or appointments. Boris likes doing things for other people and always does what he promises to do. He has a lot of ideas. He likes to spend time with colleagues and customers. Matheus is usually calm and spends a lot of time doing a good job. He also encourages other people to work well.
Mayumi is (1) a_______________, (2) e_______________ and (3) p_______________. Boris is (4) h_______________ and (5) r_______________.He is also (6) c_____________ and (7) s_______________. Matheus is (8) r_______________ and (9) h_________-________. 2. Найдите соответствие словам (11–15) словам или фразам (a–f). Например: start __d) begin
11 manufacture _____ 12 export _____ 13 launch _____ 14 employ _____ 15 provide _____
a) introduce to the market b) make c) have a workforce
e) supply f) sell products abroad 3. Прочитайте информацию о трех машинах. Завершите предложения, сравнивая машины по различным параметрам.
Например: Price: Mikes’s car is more expensive than Alice’s car. Bess’s car is cheaper than Alice’s car.
Price: 16 Bess’s car is _________________________ car. 17 Mike’s car is _________________________ than Alice’s car. Weight: 18 _________________________ car is Bess’s. Quality: 19 Alice’s car is _________________________ than Bess’s car. 20 Mike’s car is _________________________. Age: 21 Alice’s car is _________________________ than Mike’s car. 22 Alice’s car is _________________________ than Bess’s car. 23 The _________________________ car is Mike’s. 4. Поставьте слова в правильном порядке, чтобы получились вопросы. Например: she / in / work / Paris / Does /? Does she work in Paris? 24 work / of / they / got / Have / lot/ a? ________________________________________ 25 work / she / Why / hard / does /? ________________________________________ 26 he / Did / the / company / leave /? ________________________________________ 27 a / manager / Was / good / she /? ________________________________________ 28 Madrid / Emilio / Does / like /? ________________________________________ 5. Выберите подходящую фразу (a–f), чтобы закончить предложения (29–33). Переведите предложения на русский язык. Например: She often calls d) New York.
29 He works _____ 30 It normally takes _____ 31 He’s working _____ 32 She’s dealing with _____ 33 This delivery is taking _____ a) at home today. b) a lot longer than usual. c) at home every day.
e) a customer in New York right now. f) about six weeks to fill an order. 6. Дополните предложения (34–39) словами из рамки. Переведите предложения на русский язык.
Например: The problem ____is____ we don’t have enough money.
34 I _______________ what you’re saying. 35 There _______________ enough time to complete the job. 36 Why _______________ we hire some part-time staff? 37 Can I _______________ a suggestion? 38 I’ll _______________ back to you. 39 OK, I’ll _______________ about it. 7. Расставьте предложения (40–45) в правильном порядке (1–7), чтобы получилось вступление к презентации. Переведите вступление к презентации на русский язык. Например: __ 1 __Good afternoon, everyone. My name’s Julia Gallo.
40 _____ By the end of my presentation, you will have a clear idea of our plans for the launch. 41 _____ Finally, I’ll talk about the advertising and marketing plans 42 _____ Firstly, I’ll give you the background to the launch. 43 _____ My subject today is the launch of our new product, the XE-11. 44 _____ Secondly, I’ll explain the features of the XE-11. 45 _____ There are three parts to my presentation. 8. Прочитайте и письменно переведите статью.
9. Отметьте, какие утверждения правдивые (T), а какие ложные (F). Например: This article is about television. __F__
46 Most executives don’t use video conferencing. _____ 47 Professionals think that meeting in person is always the best. _____ 48 The researchers talked to executives all around the world. _____ 49 The research shows that e-mail is also very useful for executives. _____ 50 Most of the executives agreed about their answers. _____ 10. Выберите правильные окончания предложений – a, b или c. Переведите предложения на русский язык.
51 Video conferencing reduces... a) competition. b) e-mail use. c) travel time. 52 Video conferencing is... a) easier than travelling to a meeting. b) more tiring than a face-to-face meeting. c) the most expensive way to have a meeting. 53 In the past, video conferencing was... a) more expensive. b) cheaper. c) more popular. 54 Video conferencing may help... a) a declining market. b) the environment. c) a company’s sales. 55 The article ends by talking about... a) new product launches. b) growing markets. c) product presentations. 11. Вы и Ваш коллега Пэт хотите полететь на совещание в Барселону. Вы должны выбрать одну из двух авиакомпаний. Напишите электронное письмо своему коллеге, в котором сравните две авиакомпании. Напишите также, какую из двух Вы предпочитаете и почему. Объем письма – 60–70 слов.
ВАРИАНТ 3
1. Найдите соответствия словам (1–6) из слов или фраз (a–g). Например: reject g) deny
1 browse _____ 2 display _____ 3 carry out _____ 4 credit _____ 5 debit _____ 6 verify _____ a) take money out of b) look for information c) check d) show e) pay money into f) fulfil
2. Закончите описание компании (7–12) фразами из рамки. Переведите текст на русский язык.
Most days, I wear a _____business suit_____, but my company has a system of (7)____________________. On that day, I can wear what I like. We’re usually formal with names, too. We don’t use (8)____________________, we call each other by (9)____________________. I work in a small, local office, and my boss is in the main office in another city. That means we often speak on the phone, but we don’t often meet (10)____________________. We have a system of (11)____________________. I work from 10 a.m. to 6 p.m., but many of my colleagues work 9–5. I get about fifteen days of (12)____________________. This year, I’m taking my family to Florida. 3. Выберите подходящее слово или фразу, выделенную курсивом (13–18), чтобы завершить описание требований к вакансии. Переведите текст на русский язык.
We need someone who can... 13 arrange / train sales conferences 14 set up / deal with problems 15 lead a team of 50 people / new markets 16 develop / organise new products 17 set up a new branch in Mexico City / customers and their problems 18 increase / lead sales 4. Стэн находится в Риме на двухнедельных курсах обучения. Он пишет электронное письмо своему коллеге в Нью-Йорке. Поставьте глаголы (19–24) в нужном времени: Present Simple или Present Continuous. Переведите письмо на русский язык.
5. Бетти и Рик разговаривают о командировке. Напишите глаголы (25-30) в правильном времени: Past Simple или Present Perfect.
Rick Do you travel a lot on business? Betty Yes. Last year I ______ went ______ (go) to Brazil eight times. What about you? Rick I (25)____________________ (not travel) this year very much, but last year, I (26)____________________ (spend) six weeks in Johannesburg. Betty Oh, that’s interesting. One of my colleagues from South Africa (27)____________________ (come) to our office in March. She (28)____________________ (be) here for about three months now. Rick (29)____________________ (you visit) South Africa? Betty Yes. I (30)____________________ (go) there about five years ago. 6. Выберите подходящую фразу (a–f), чтобы закончить предложения (31–35). Например: There’s something I’d like c) to talk to you about
31 Could I have _____ 32 One thing we could do is _____ 33 The problem is, _____ 34 I think you _____ 35 I’m not sure _____ a) a word with you? b) should explain things clearly.
d) that’s a good idea. e) he doesn’t listen. f) talk to him first. 7. Эд проводит интервью с Бет о приеме на работу. Закончите вопросы Эда (36–40) в соответствие с ответами Бет. Переведите интервью на русский язык.
Ed What ____ did ____ ____ you ____ ____ learn ____ from your last job? Beth I learned to ask questions. Ed And what (36)________’__ __________ __________? Beth Well, I had a problem with travelling. I didn’t like travelling so much. Ed That’s OK. This job doesn’t have any travel. Do you have any (37)__________ __________? Beth Well, I’m good at languages, and people say I’m good at listening. Ed What do you want to do (38)__________ __________ __________? Beth I want to become a tea leader. But my main aim is to be happy in my work, and be happy in my home life. Ed Oh, I see. That’s a good aim. And what do you do (39)__________ __________ __________ __________? Beth I really enjoy cycling. And when the weather is rainy, I love reading books. Ed Good. OK. Now, do you have (40)__________ __________? Beth Yes, I’d like to ask you about... 8. Определите функцию (a–f) каждого предложения (41–45). Например: What time is good for you? a) Asking
41 My flight was late. _____ 42 What day suits you? _____ 43 Sorry I didn’t make it. _____ 44 I’m afraid I can’t make 2: 00. _____ 45 I can do Friday. _____ a) Asking b) Agreeing c) Declining d) Apologizing e) Giving an excuse 9. Прочитайте и письменно переведите статью.
10. Отметьте, какие утверждения правдивые (T), а какие ложные (F).
46 People everywhere use e-mail in the same way. _____ 47 North Americans prefer e-mail to the telephone. _____ 48 Asians and Europeans think voicemail is very convenient. _____ 49 An e-mail message is an example of two-way communication. _____ 50 Face to face communication in business is very important in the Asia Pacific region. _____ 11. Выберите правильные окончания предложений – a, b или c. Переведите предложения на русский язык.
51 Telecommuting is more..... in North America than in Europe. a) popular b) difficult c) expensive 52 North Americans say they don’t mind working...... a) in the office b) alone c) in Europe 53 More than half of..... business people telecommute every month. a) American b) Asian c) European 12. У Вас назначена встреча с коллегами, чтобы определиться с планом встречи представителей отдела сбыта из Польши. Используйте программу и заметки, чтобы написать неофициальный отчет о встрече в форме электронного письма. Объем письма – около 80 слов.
ВАРИАНТ 4 1. Пометьте следующие слова из списка буквой ‘ C ’, если это название страны, и ‘ N ’, если это название национальности. Переведите их на русский язык. Например: German __N__
1 Greek _____ 2 Dutch _____ 3 Russia _____ 4 Turkish _____ 5 France _____ 6 China _____ 7 Spanish _____ 8 Japanese _____ 9 Swedish _____ 10 Denmark _____ 2 Вставьте подходящее слово. Переведите предложения на русский язык.
Например: I can’t carry this box. It’s too heavy.
11 I think 7.30 is too _______________ for a meeting. 12 I have a lot of books, but no space. My office isn’t _______________ enough. 13 Taxis always drive too _______________. It isn’t safe! 14 Mike’s presentations are too _______________! Last week, he talked for four hours! 15 Jane’s report was too _______________. It didn’t give nearly enough information. 3 Выберите подходящую фразу (a–e) и вставьте в пробелы Например: __c__ to the cinema on Friday night.
a) I often play b) I never listen c) I love going d) I work e) I quite like watching f) I don’t like going 16 _____ to the gym. 17 _____ golf on Saturdays. 18 _____ TV after work. 19 _____ to CDs. I’m not keen on music. 20 _____ from home once a month. 4 Заполните пропуски глаголами have, haven’t, hasn’t или got. A ________ you (21)__________ any meetings today, Jake? B No, I (22)__________. (23)__________ you? A Yes. Three. A I’ve (24)__________ a problem with my new office. B What’s the problem? A It (25)__________ got internet access. 5 Расположите слова в каждой строке, так чтобы получилось предложение. Например: I / phone, / the / can / please / use /? Can I use the phone, please?
26 he / work / time / on / Does / come / to /? ________________________________________ 27 Who / she / to / does / report /? ________________________________________ 28 time / start / you / work / do / What /? ________________________________________ 29 you / go / business / on / trips / often / How / do /? ________________________________________ 30 always / Do / early / get / they / up? ________________________________________ 6 Заполните пропуски предлогами in, on, at, from или to. ACE CARS
Are you travelling __ to __ New York? Ace Cars can...
And _____ 35 Friday and Saturday night, we can show you the best nightlife with our special guided tour. Call now! 212-404-8833 7 Молли и Сэм беседуют на конференции. Она представляет себя и своих коллег. Заполните пропуски нужными вспомогательными глаголами:
Molly Hello. My name ___ is ___ Molly Edison. I work for Carolina Consulting. Sam Oh, hello. I’m Sam Amos, and these (36)__________ my colleagues, Bill Carter and Emma Crumb. Bill, Emma How do you do. Molly How do you do. Bill, Emma – are you architects? Emma No, we (37)__________.We’re engineers. Molly And where (38)__________ you work? Bill We’re with AK Designs. Molly Oh, yes. I know Arnold Ricks. He works for AK Designs. Emma Yes, that’s right. But he (39)__________ here at the conference with us. He (40)__________ like flying! 8 Подберите наиболее подходящий вариант отклика (a–f) на каждое высказывание. a) Not bad, thanks. b) Hi, Jane. Good to see you again!
d) Goodbye. e) Nice to meet you. f) Yes, please.
A: Another coffee? B: __ c __ 41 A: How’s business? B: _____ 42 A: Would you like a drink? B: _____ 43 A: Hello, Mike. B: _____ 44 A: My name’s Ian. B: _____ 45 A: See you later. B: _____ 9 Выберите лучшее продолжение (a–f) для предложений (46-50). Например: I want part number BV-35, __e__. a) no instructions in the package. b) the TV you delivered last week. c) microwave. d) missing.
f) incorrect. 46 There’s a piece _____ 47 I’m phoning about my _____ 48 There are _____ 49 I’ve got a few problems with _____ 50 The invoice is _____ 10 Прочтите статью и ответьте на вопросы. Переведите статью на русский язык.
51 What is Furse’s job? ___________________________________ 52 What is her nationality? ___________________________________ 53 How many languages does she speak? ___________________________________ 54 What year did she start her first job? ___________________________________ 55 How many children has she got? ___________________________________
11 Прочтите статью и выберите нужный вариант для заполнения пропуска.
56 The article says that Furse is _____ to have the job. a) the oldest person b) the first woman c) the smallest person 57 The London Stock Exchange is _____ the New York exchange. a) bigger than b) smaller than c) the same size as 58 Furse’s mother and father are _____. a) Canadian b) British c) Dutch 59 What was Furse’s first job? a) director b) broker c) managing director 60 How does Furse spend her free time? a) with family b) preparing for work c) travelling with friends 12 Опишите свой обычный рабочий день. Укажите, что Вам нравится или не нравится делать (50 слов) On weekdays I usually get up at... ВАРИАНТ 5
1. Расставьте слова по порядку, чтобы получились вопросы. Например: Who work for do you? Who do you work for? 1 How need you money much do? How________________________________________? 2 What do do you exactly? What________________________________________? 3 How travel does job involve much your? How_________________________________________? 4 Do often late work you? Do___________________________________________? 5 Could I please the Marketing have Department? Could________________________________________? 6 Do know you the airport is where? Do___________________________________________? 2 Прочтите предложения. Вычеркните одно из трех слов, выделенных курсивом, которое не подходит по контексту. Например: Could you repeat / read /
7 I’m phoning to / about / for some information. 8 People at that company never return / leave / call messages! 9 I’m taking a(n) course / taxi / interview. 10 I’ve just downloaded a computer / file / virus. 11 Nintendo founded / launched / introduced the first portable hand-held game system in 1989. 12 They deal / make / earn money by selling educational software. 3 Вставьте глаголы в скобках в нужную форму: Present Simple, Present Continuous или Past Simple. Переведите текст на русский язык.
A new survey says that currently companies are losing (lose) millions of dollars of business every year through unhelpful and impolite reception staff. The survey interviewed business people last year. Over 70% of people who answered the survey said that most company receptionists (13) _______________ (fail) to greet them politely. 50% said that many receptionists often (14) _______________ (not / smile). The survey concludes that ‘the typical customer (15) _______________ (want) a receptionist to be efficient and friendly’. As one business person said: ‘After a long trip it makes all the difference if you meet a happy face.’ Now, as a result of the survey, many companies (16) _______________ (re-train) their receptionists. One training manager said: ‘At the moment, I (17) _______________ (organise) customer service courses for all receptionists.’ But the survey also says that everyone in the company (18) _______________ (need) to have the skills of the friendly receptionist.
4 Господин Уайт из компании ADH Graphics написал электронное письмо клиенту, господину Кларксону, о визите Уайта в их компанию. Второе письмо он написал другому постоянному клиенту, Роджеру. Строки писем перепутаны. Разделите фразы из двух писем и расставьте их в правильном порядке. Например: E-mail 1: Dear Mr Clarkson, 0 a 19__ 20___ 21___ E-mail 2: Dear Roger, 22___ 23___ 24___ 25___
Dear Mr Clarkson
Dear Roger
a I’m just writing to confirm my visit on b and estimates? What size? How many? Please contact me if c Friday. Could you give me more details about the brochure d Friday 16th at 10am. I’ll bring the samples for the manual e you have any other questions. f you want me to visit. g Thanks for calling me last h and estimates for print runs. Please contact me if 5 Прочтите информацию на визитных карточках двух бизнесменов. Затем сравните с диалогом и исправьте ошибки. Переведите диалог письменно.
A: Hello, do you mind if I join you? B: Er, no, not at all. A: How do you do? My name’s Rick Van Looy. B: Hi. Pleased to meet you. I’m Florent Rondele. A: Are you from around here, then? B: No, but my company has a store in town. Actually, I live in France. A: So, what do you do, Florent? B: I’m in marketing. I work for a retail company. We deal mainly in leisure goods. A: Do you mean sports equipment? B: Well, both sports and casual wear. Clothes, shoes, accessories, stuff like that. We have stores in several countries. A: Sounds like a big operation. How many stores have you got? B: Nearly fifty in total. And what line of business are you in, Rick? A: Well, quite similar really. I’m a sales manager for a large Dutch clothing firm, Verweij Fashion – do you know it? B: Yes, of course. Are you opening a store here, then? A: Yes, we’re looking at possible sites at the moment. B: Hm. That can be a slow process. Rick, do you fancy something to drink? A: Erm, yeah, thanks. B: Come on, then. There’s a table free over there. 6 Вам нужно оставить сообщение на автоответчике. Вы хотите, чтобы коллега встретил вас в аэропорту. Ниже информация о Вашем рейсе. Напишите текст сообщения.
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