Match these parts of the letter (1- 13) with their names (a-m).

1) Wicked Wax Co. Ltd a) Sender's address

22 Charlton Way

London, SE10 8QY

2) 5th December, 2012 b) Salutation

3) Ms. Maggie Jones c) Name, Title (typed)

Angel Cosmetics Inc.

110 East 25th Street

New York, NY, 10021

USA

4) Your ref: 123 d) Signature (handwritten)

5) Our ref: abc e) Recipient's address

6) Dear Ms. Jones, f) Closing

7) Forthcoming Exhibition g) Sender's reference (if any)

8) First paragraph...

Second paragraph... h) Enclosure

Third paragraph...

9) Sincerely, i) Date

10) Morris Howard j) Copy to

11) Morris Howard, President k) Subject

12) cc: Brian Waldorf l) Body of letter

13) Enc: catalogue m) Recipient's reference (if any)

Arrange the parts of the letter from the task 2 according to the guidelines given in task 1.

Read the information about business letter layouts and do the task after it.

There are three business letter layouts which are used quite widely: Full, Modified and Indented Block. The Full Block business letter layout is the easiest to format. Here everything starts at the left margin, no tabs are needed. This style is efficient and businesslike. No wonder it has become so popular.

Modified block layout is quite common in business letters. It is traditional and quite popular. In the modified block style the return address, date, complimentary closing and the signature line are slightly to the right of the center of the paper. The return address has become uncommon for business letters. It is usually substituted by a letterhead.

In case of the indented/semi-block layout the paragraphs in the body are indented one tab stop. So, you need to use two tabs: one for the indented paragraphs and one for the return address (again, in case no letterhead is used), date, complimentary closing and signature line. This style is a little outdated, but most of us are comfortable with it and a lot of companies still use it.

Identify the layout of business letters A, B, C.

Letter A

IMPERIAL STATIONERY Ltd

North Hampton Road Manhasset, NY 10847 (914) 375-2788

__________________________________________________________________

January 4, 2012

Ms. Ashley Nickols

Savbizcor Ltd

28 Green St., Suite 11

Upstate, NY 10947

Dear Ms. Nickols:

Thank you for ordering 15 cases of premium paper from Imperial Stationery Ltd. Your order has been shipped and should reach you within the next five business days.

Find enclosed your total bill for the above order amounting to $794, 85 and the check for $23, 85 is your refund. Because you paid in advance, we are giving you 3 percent cash discount and we also are paying for shipping and handling.

Imperial Stationery is pleased to add you to its list of customers. We look forward to your next order.

Sincerely,

J. O’Conelly

Jennifer O’Conelly

Customer service