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Text 1. Informal meetings
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v Task 1. Learn the following words and expressions from the text below:
business etiquette – деловой этикет
chances of success – шансы на успех
applicable – применимы
affairs – мероприятия
agenda - повестка дня
attendees – присутствующие
punctuality – пунктуальность
set framework – в установленных рамках
chair - председатель
major decisions – главные решения
action points – ключевые моменты
proccedings – работа на совещании
brief recognition – краткое представление
at hand – в распоряжении
strive – прилагать усилия
v Task 2. Read and translate the text:
Business etiquette is essentially about building relationships with colleagues, clients or customers. In the business world, it is these people that can influence your success or failure. Etiquette, and in particular business etiquette, is simply a means of maximising your business potential by presenting yourself favourably.
Business meetings are one arena in which poor etiquette can have negative effects. By improving your business meeting etiquette you automatically improve your chances of success. Comfort, trust, attentiveness and clear communication are examples of the positive results of demonstrating good etiquette.
The article will focus on a few key examples of business meeting etiquette for both formal and informal business meetings. Although these are meant as guides to etiquette in the UK they are very much applicable to other nations too.
Informal meetings are generally more relaxed affairs and may not necessarily take place in the office or meeting room. Even so a sense of professionalism and good business etiquette are still required.
There are seven points to consider with informal meetings:
1. Business etiquette demands that the person calling the meeting (‘the chair’) should be the most senior or the one with the most direct or urgent interest in the topic at hand.
2. The chair should decide the time, place and agenda. These details should be confirmed with everyone to make sure all are in agreement and no inconvenience is caused.
3. The chair must make the purpose of the meeting clear to the attendees, how long it will last and what is expected of them, i.e. particular information or preparation of documents.
4. Punctuality is a must. Keeping people waiting is considered the height of poor etiquette as it wastes their time.
5. The chair should strive to ensure the meeting stays within a set framework or agenda so that it is kept as short and effective as possible.
6. The chair should (pre-) appoint someone to record the proceedings; documenting major decisions or action points.
7. If the results of the meeting have an effect on others who were not present it is considered proper business etiquette to inform them.
v Task 3. Find English eguivalents for the following phrases:
Подготовить документы, признак плохого соблюдения этикета, вести протокол, проинформировать отсутствующих, растрачивать время впустую, убедиться в том, что все согласны, сделать цели совещания ясными для присутствующих, созывать совещание, пунктуальность является обязательным требованием, улучшать шансы на успех, представлять себя наиболее выгодным образом.
v Task 4. Suggest Russian eguivalents for the following phrases:
Building relationship with colleques, influence on somebody’s success or failure, means of maximasing your business potential, improve your chances of success, demonstrating good business etiquette, to focus on some key examples of business etiquette, there are seven points to consider.
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