The Interview

Any customs organization uses panel interviews as the standard selection method. The interviews are pre-planned and questions are based on the competencies for the job. Unless there is specific prior agreement among the panel, the short-listing process is excluded from the final selection method.

The panel may also decide to supplement the selection process by using: Presentations (external and internal applicants), Simulation Exercises (external and internal applicants), Psychometric tests, Cognitive Tests (external applicants only), Personality Profiling (internal applicants for Team Leaders and other management roles, external applicants for any role), Tests of management aptitudes (external and internal applicants for Team Leader and other management positions), Assessment Centres (generally limited to applicants for management positions).

If the panel chooses to use any of these methods, they will decide whether to use them with all short-listed applicants or only the preferred candidate(s) (time frames and costs will be part of this decision). You will be advised if any of these will be used.