Negotiating a Price

A: Brown speaking.

В: Hello, this is Steve Roberts.

A: Hello, Steve, how are you doing?

B: Fine, thanks. The reason I'm phoning is we need to sort out a final

price on the coffee-machines. A: Sure, what did we quote you? B: You gave us a unit price of $20. A: That's right.

B: We intend to purchase about 150-200 units a month. So we were

wondering what sort of discount you can offer us. A: Let me see____Well, at an order quantity of 200, we would be willing

to offer you a 10 per cent discount. B: So that'll bring down the unit price to $18.

A: That's right____a very favorable price.

B: Uhum... it doesn't sound very generous.

A: Well, there's another point to mention, which is payment terms.

Would you be interested in a discount for early payment? B: What sort of figure do you have in mind?

A: We're prepared to offer 2 per cent for payment within fifteen days.

Our normal terms are thirty days. B: Interesting, I'll have to get back to you on that. Perhaps you could

let me have all the prices in writing. B: I'll certainly do that and get a letter in the post this afternoon. A: Thanks in advance.

Order Processing

A: Could I speak to someone in the sales department? B: Mary Jones speaking. Can I help you?

A: This is George Watson from TS Electronics. I'm phoning about the

order for the parts XR500. B: Right, Mr. Watson. Could you give me the order number? A: Yes, it's MK/40XR500/187. B:... Right, I've got it. So what's the problem?

A: The problem is they haven't arrived. B: Oh...

A: They were due on April 1^st. We called last week, must have been the 10^th and were promised them the next day — the 11^th. Well, it's now the 16^lh and there's still no sign.

В: I see. That's very strange. Can I call you back?

A: Please do. My number is 810437.

B: Thank you. I'll phone you back in the next fifteen minutes, (some time later)

B: Mr. Watson, this is Mary Jones from Sigma.

A: Ah right. I hope you've got some good news for me.

B: First of all, I must apologize. Your order had got mixed with another

customer's. Your truck should be with you this afternoon. A: Well, I hope it won't happen again. Bye. B: Good bye, Mr. Watson.

Ключи к упражнениям

VII. Couple — pair; bring about — lead to; constant — steady; increase — go up; be the reason for — cause; around — about; fall — decrease; slash — stroke.

VIII. 1. seventy three stroke twelve G; 2. forty five dollars; 3. A pound is at five dollars forty two; 4. Two and a half hours; 5. Four point zero one seven; 6. Twenty hundred oh-eight; 7. 9^th November, 1998 and 11^th September, 1998.

IX. (1) USD 3, 500, 000; (2) 1, 594, 000, (3) 31^st January, 1706, (4) 2.25%, (5) 7.18, (6.) 1493, (7)? 28.37, (8) +9° C.

X. Acceleration, fluctuation, stabilization, improvement, recovery, fall.

XI. l.(C); (B).

XV. 1. C; 2. A; 3. C; 4. B; 5. C; 6. A; 7. B; 8. A: 9. A; 10. C; 11. A; 12. C; 13. A; 14. D; 15. C; 16. D; 17. C; 18. A; 19. B; 20. C.

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