Comprehension

XIII. Answer the following questions.

1. What are some of the jobs in the bar and cocktail lounge of а hotel?

2. What are the duties of a bartender?

3. Is food service in the cocktail lounge similar to that in the hotel restaurant? How

do they differ?

4. How is the provision of meals and drinks in the hotel guests’ rooms organized? 5. How dо many hotels cut down on orders for ice and soft drinks?

6. What are the working hours of the room service?

7. What kind of food can be provided as a room service at night?

8. What meal is most frequently ordered from room service? How can this meal be

ordered in some hotels?

9. What is the main reason that most hotels have only one central kitchen? By what

means is food for different restaurants prepared and served in this case?

10. What additional space is needed by the food and beverage department?

11. Why are the services of snack-bar not considered to be connected with the

main kitchen?

12. Why does the snack-bar usually have its own kitchen staff? Who does it

usually consist of?

13. Do hotel food and beverage departments employ а large or small number of

employees?

14. Why is much of the activity of food and beverage service invisible to the

guests?

15. Which employees of the food and beverage department have frequent contact

with the guests? What standards must they adhere to?

XIV. Choose the variant that best completes the statement or answers the

Question.

1. In addition to a restaurant, most hotels have a cocktail lounge where … are served.

a) delicacies

b) drinks

c) specialties of the day

d) only tea and coffee

2. To cut down on orders for ice and soft drinks, many hotels …

a) withdraw these items from

the menu

b) forbid to order these items

c) have special machines to

dispense these items

d) offer to purchase these items

in nearby shops

3. Room service in most hotels closes down normally between …

a) ten o’clock and sunrise

b) sunset and ten o’clock

c) 10 a.m and 10 p.m.

d) ten o’clock and midnight

4. Snack-bars are prominent feature of …

a) B& B hotels

b) resort hotels

c) motels

d) hostels

5. The dining room and room service personnel usually adhere to the standards of …

a) high fashion

b) marketability

c) hospitality and courtesy

d) beauty

XV. Tell the group about the plot of the text (5-7 sentences).

WORD STUDY

XVI. Phonetic Drill. Transcribe and pronounce correctly:

cocktail, lounge, bartender, simplified, dispense, pantries, specified, linen, knives, snack-bar, personnel, adhere, courtesy.