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Glossary.






handles – deals with, takes responsibility for queues formed – people stood one after another in long lines
international passenger traffic – people who travel on planes from one country to another to play catch-up – to act quickly in order not to miss something (here, their flights). Literally, in a sport or game, to try to match the performance of another competitor
expansion – becoming bigger, increasing in size a baggage handler – somebody whose job it is to load and unload airplane baggage
to cope – to deal (with a difficult situation) successfully a shambles – in a state of confusion, poorly organised
proposed – offered, stated, suggested (used when talking about a plan or action that people will consider) lack of – not enough, insufficient
expectations – when you think or believe something good will happen a backlog – a large quantity of unfinished work that has built up over a period of time and which must be dealt with
billion – a thousand million materialised- appeared
grand– splendid and impressive alleviate - relieve, make easier
from the outset – from the very beginning   temporary storage - here, when lost bags are kept safe for a short time in a special building/place until somebody deals with them
adequate – here, sufficient, enough fiasco - a humiliating failure

 

 

Activities

1. Are these sentences true or false?

1. Heathrow airport deals with more international passengers than any other airport in the world. True / False

2. No one expected very much from the new terminal. True / False

3. There were more than enough staff to deal with passengers when they started to arrive. True / False

4. The backlog of luggage was cleared immediately. True / False

5. There is only one airline operating out of Terminal 5. True / False

Verbs. Match the verbs up with their correct definitions.

1. to handle 2. to delay 3. to cancel 4. to propose 5. to materialize 6. to alleviate a. to stop, to decide something organised won't happen b. to appear, to happen c. to deal with, to take responsibility for d. to postpone, to put off until later e. to suggest f. to relieve, to make easier

 

Now complete the following sentence using one of the verbs from above.

1. There are so many problems at the airport, they will have to __________ some flights.

2. More flights were cancelled to __________ the problems.

3. I'd like to __________ we start the meeting at 9 a.m.

4. There's not enough staff to __________ all the bags that are coming through the airport.

5. There are a few technical problems that are going to __________ things.

6. I was hoping the opportunity to travel would __________ in my new job, but unfortunately it didn't.

 


 

UNIT 8






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