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In pairs, use the flowchart to ractice booking a hotel room.
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| I’d / We’d like a room, please. | I’d / We’d like to book a room, please. | |
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| Have you got a reservation, sir / madam? | Is it for tonight? (When is it for?) (How many nights do you want the room for?) | |
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| It’s for __________. (We’d like it for __________.) | ||
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| No, I’m afraid not. (No, I’m afraid, we haven’t.) |  Yes, I / we do.
| What name is it, please? (How do you spell that?) (Could you fill in this card, please?) |
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| I’m afraid we’re full. (We haven’t got any vacancies (then)). | _______________ _______________ | |
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| What a [pity]! How [frustrating]! | How will you pay? Could I have a credit card, please? | |
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| I’m sorry, but we’re very busy. (It’s such a busy time at the moment.) | Thank you. Your room number is _____. Here’s your key. Would you like someone to take your bag? | |
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| Thank you. (Thanks.) (No, thanks. I can carry it myself.) |
UNIT XIII
EATING OUT. AT THE RESTAURANT. AT THE CAFÉ. AT THE BAR
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