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Exercise 16. Match words and word-combinations in column A with those in column B.






1) inspection control 2) reliability 3) few refinements 4) the customer’s specifications 5) the measuring equipment 6) documentation integrity 7) quality requirements 8) pressure vessel 1) посуд високого тиску 2) інспекційний контроль 3) вимоги якості 4) надійність 5) невелике покращення, модернізація 6) технічні вимоги замовника 7) вимірювальне устаткування 8) недоторканість, цілісність документації

 

Exercise 17. Put the words in the right order to make up a sentence. Translate them.

1) necessary, Total, Control, control, of, is, most the, inspection, all, Quality.

2) include:, safety, The, major, that, reliability, previously, were, characteristics, ignored, maintainability.

3) properly, had, to, out, their, and, the, define, customer’s, carry, specifications, work, Marketing.

4) to, from, the, is, Feedback, used, review, designs, customer.

 

Exercise 18. Agree or disagree with the following statements:

1) The major problem which leads to a decrease in sales was that the specifications did not include the most important factor, “What the customer required”.

2) Reliability, maintainability, safety are not important for the total quality control.

3) Specifications needn’t to be defined to conform to these requirements.

4) Any complaints received from the customers were satisfactorily dealt with in a timely manner.

5) If the original specification does not reflect the correct quality requirements, quality will be inspected or manufactured into the product.

 

Exercise 19. Answer the following questions:

1) What is Total Quality control?

2) What is the major problem which leads to a decrease in sales?

3) What characteristics were ignored during the search for improving manufacture?

4) Can you name the refinements that had to be introduced?

5) When cannot the quality be inspected?

6) How can you explain the notion “Quality Awareness”?

Exercise 20. Make up a plan to the text B covering the main ideas. Reproduce the text according to your plan.

Exercise 21. Role-play. Imagine that you are an inspector on the quality control of the products of textile industry. You need to examine the production of some kinds of clothes. You have a conversation with the director – manager at the enterprise of the clothing production. Inspect him and the production of its enterprise. Make up a dialogue using the vocabulary of the lesson.

 

Exercise 22. Prepare the report (15-20 sentences) about the procedure of quality control at one of the Ukrainian enterprises. Describe the process of its realization.

 






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