My future speciality. Hotel-restaurant business

I am a second-year student of the National University for Food Technologies. I study at the department of Hotel-Restaurant and Tourism Business.

My future speciality is hotel and restaurant business. The course of training of hotel and restaurant manager takes 5 years of studying. The senior-year students are taught disciplines connected with their future qualification. These disciplines are: foreign-economic activity, chemistry, computer science, microbiology, foreign languages, theoretical basis of restaurant product technology, processes and devices of food manufactures, etc.

Future specialists in hotel business should know well how to run room rental businesses and how to set room rates, monitor income and expenses, and supervise other staff. A contemporary specialist in this sphere should also observe workers performance to make sure that company rules and procedures are being followed, answer questions about hotel policies and services, resolve customers’complaints, and arrange telephone answering service and mail delivery. As a rule, hotel manager should greet and register guests, inspect hotel for cleanliness, assign duties to workers and schedule shifts and hire staff.

Futurespecialist in restaurant business should know well how to estimate food consumption and schedule delivery of fresh food and beverages. Restaurant managers resolve customers’ complaints about food quality or service, direct cleaning of kitchen and dining areas to maintain sanitation standards, monitor actions of staff and customers to ensure that health and safety standards and liquor regulations are obeyed.

A contemporary specialist in hotel and restaurant business should also have a good command of a foreign language to use information in foreign languages from special sources for his future career, to discuss professional problems with his colleagues from foreign countries, etc.

On graduating from the university we’ll be able to work at any hotel or restaurant as a hotel manager or a restaurant manager.

I like my future qualification because it’s very interesting, creative and challenging. We have a chance to enjoy dealing with people. We need to be calm and resourceful having this speciality. For a job like this a contemporary specialist has to be also a sociable person and to be diplomatic.

We should use our knowledge and skills for the modernization of Ukrainian hotel and restaurant business because it is one of the fastest growing branches of the state economy.