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On your decision.






A) bread and pastry bakers

B) chefs and cooks

C) front office managers

D) maids and housekeepers

E) restaurant and food service managers

F) hotel managers

 

1. The daily responsibilities of these accommodations industry workers are very complicated. In addition to the traditional duties of selecting and pricing menu items, using food and other supplies efficiently, and achieving quality in food preparation and service, they are now responsible for a growing number of administrative and human resource tasks. For example, they must carefully find and evaluate new ways of recruiting new employees in a tight job market. On a daily basis, they estimate food consumption, place orders with suppliers, and schedule the delivery of fresh food and beverages. They receive and check the content of deliveries, evaluating the quality of meats, poultry, fish, fruits, vegetables, and baked goods. To ensure good service, they meet with sales representatives from restaurant suppliers to place orders replenishing stocks of tableware, linens, paper, cleaning supplies, cooking utensils, and furniture and fixtures. They also arrange for equipment maintenance and repairs and coordinate a variety of services such as waste removal and pest control.

2. In general, these workers measure, mix, and cook ingredients according to recipes. In the course of their work they use a variety of pots, pans, cutlery, and other equipment, including ovens, broilers, grills, slicers, grinders, and blenders. They are often responsible for directing the work of other kitchen workers, estimating food requirements, and ordering food supplies. Some of them also help plan meals and develop menus.

3. These workers produce baked goods for restaurants, institutions, and retail bakery shops. They bake small quantities of breads, rolls, pastries, pies, and cakes, doing most of the work by hand. They measure and mix ingredients, shape and bake the dough, and apply fillings and decorations.

4. These hotel employees help their guests have a pleasant stay by providing many of the comforts of home, including cable television, fitness equipment, and voice mail. Additionally, some hotels have health spas and other specialized services that these hotel workers help keep running smoothly. For business travelers, they often schedule available meeting rooms and electronic equipment, including slide projectors and fax machines. They are responsible for keeping the operation of their establishments efficient and profitable. In a small hotel, motel, or inn with a limited staff, they may oversee all aspects of operations.

5.They coordinate reservations and room assignments as well as train and direct the hotel’s front desk staff. They ensure that guests are treated courteously, complaints and problems are resolved, and requests for special services are carried out. They often have authorization to adjust charges posted on a customer’s bill.

6. These employeesclean lobbies, halls, guest rooms, and bathrooms. They make sure guests not only have clean rooms, but all the necessary furnishings and supplies. They change sheets and towels, vacuum carpets, dust furniture, empty waste-baskets, and mop bathroom floors.






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