Нескучная Европа 5 страница

23. Write an essay on the topic " My Future Career As I See It".

TEXT 2

Vocabulary

dish room — зд: кухня

boardroom — зал заседаний совета директоров

hospitality — гостеприимство, индустрия гостеприимства

probably — возможно

to wait tables — обслуживать столики

prep = prepare/preparation — приготовить, приготовление

reward — награда

worth — стоит

lean — неприбыльный

newcomer — новичок

urban — городской

to top — возглавлять, быть сверху

hot — зд: актуальный, насущный, требующийся

chef — шеф-повар

PhD = Doctor of Philosophy — степень доктора наук

to consider — считать, думать, полагать

to gamble — играть в азартные игры

to pop up — появляться

to usher — усаживать, показывать места

usher — билетер

envy — зависть

essentially — существенно, по существу

rock band — рок группа

to obtain — получать

opening — вакансия

venue — (общественное) место

attitude — отношение

to land a position — получить должность

to break in — ворваться, попасть, прорваться

to pay dues — платить налоги, платить по счетам

to discourage — лишать мужества, приводить в уныние, удручать

dishwasher — посудомойщик

owner — владелец

to aspire — стремиться

a must — обязательное условие

entry-level job — работа начального уровня

to provide opportunities — предоставлять возможности

furthermore — более того rapidly — быстро

to operate 24/7 — работать 24 часа в сутки семь дней в неделю

to recognize — понимать

to compete — соревноваться

to make adjustment — приспособиться

consecutive — последовательный

day off — выходной день

excessive — непомерный, чрезвычайный, чрезмерный

to work overtime — работать сверхурочно

burnout — изнеможение, истощение

detrimental — приносящий убыток, пагубный, вредный

to encourage — вдохновлять

to exemplify — показывать, являть собой пример, служить примером

to excel — превосходить, превышать, быть значительнее, отличаться

to advance — двигать(ся) вперед, продвигать(ся)

burger — гамбургер

joint — место, заведение

open mind — открытый, восприимчивый ум

bias — предубеждение, предвзятость, пристрастие

envision — представлять себе

store — магазин

to throw in — бросать, добавлять cost — расходы insurance — страховка maintenance — техобслуживание repair — ремонт

to whet the appetite — возбуждать аппетит

stock options — выплата зарплаты акциями предприятия

entertainment — развлечение

Read and translate the text.

HIT YOUR STRIDE IN HOSPITALITY

If you'd like to work in an industry where it's possible to go from the dish room to the boardroom, a career in hospitality may be right for you. You'll probably have to wait tables and prep a few meals in between, but the rewards are well worth the work.

And while the hospitality industry has kept itself lean over the past two years, there will be a growing number of opportunities for newcom­ers as the economy continues to grow. Urban areas tend to have more hospitality jobs than rural areas, with tourist meccas topping the list.

" People always have to eat, " says Gerald Fernandez, president of Providence, Rhode Island's Multicultural Foodservice & Hospitality Alliance (MFHA). " That gives you some job security."

What's Hot?

Service-oriented positions and chef jobs are currently on employers' radars, according to Robert Bosselman, PhD, director of Florida State University's Dedman School of Hospitality Business clubs and private clubs, as well as colleges, schools and hospitals are good options to con­sider.

If you're willing to take a gamble, consider working in the gaming industry. Casinos are popping up all over the country.

Need to get away from it all? Work at a major resort or on a cruise ship.

If you're a sports enthusiast, you can root for your home team while ushering in the fans. And don't forget the major arenas and stadiums. You will be the envy of all your friends when they find out you're essentially getting paid to see your favorite rock band in concert.

Break In

So how does one go about obtaining a position in this industry? Bosselman notes that there are openings in hospitality venues in every city. Visit the restaurants, hotels, stadiums, etc., that you are interested in working for with a positive attitude and a good work ethic, and you'll likely land a position.

Be Ready to Pay Your Dues

Don't be discouraged if you're offered a position as a dishwasher. Bossleman points out that some of today's top chefs and restaurant own­ers started their careers washing dishes. If you aspire to move up in the kitchen or be a restaurant owner, back-of-the-house experience is a must.

Fernandez says entry-level jobs provide opportunities to learn the basics, such as sanitation and food preparation. Furthermore, " the in­dustry is growing so rapidly, that if you are motivated and people-ori- ented, you will move up quickly within the organization, " he says.

Balancing Your Plate

The hospitality industry may operate 24/7, but that doesn't mean you'll be working around the clock. The industry recognizes that employ­ees seek work/life balance. To compete for talent, companies are mak­ing adjustments. Progressive hospitality organizations are giving employ­ees consecutive days off and are not requiring excessive amounts of over­time. They recognize that employee burnout is equally detrimental to the employers and patrons as it is to the employees.

Seek Excellence

Fernandez encourages job seekers to look for an organization, com­pany or brand that exemplifies what they would look for when dining out or staying in a lodging facility — cleanliness, positive attitude of the serv­ers and inclusiveness, for instance. These are the types of places where you will most likely have opportunities to excel and advance.

Find a company that demonstrates excellence, even if it's a burger joint. Organizations that focus on excellence usually pay attention to their employees' needs.

Keep an Open Mind

Don't let your biases get in the way. If you envision yourself driving around town in a new car, start applying for positions in the fast-food industry. Oak Brook, Illinois-based McDonald's believes in promoting hourly workers into management positions. Stick around long enough, and you may be one of the many general store managers who receive company cars for business and personal use. The company will even throw in the cost of insurance, maintenance and repairs. If that doesn't whet your appetite, maybe such benefits as stock options, medical and dental insurance, and the opportunity to participate in an entertainment program will do the trick.

By Roberta Chinsky Matuson

TEXT WORK

1. Pronounce correctly and transcribe. Consult the dictionary if

necessary.

Boardroom, reward, worth, lean, urban, chef, cruise, ushering, es­sentially, dues, discouraged, owner, to aspire, furthermore, excessive, burnout, detrimental, to encourage, exemplifies, to excel, burger, joint, biases, envision, enough, store, receive, throw, insurance, maintenance, repairs, whet, appetite, options, entertainment.

2. Answer the questions.

1. What is possible in hospitality industry?

2. What areas have more hospitality jobs then others?

3. What positions are currently on employer's radar?

4. Who can consider working in a casino?

5. What are your options if you are a sport enthusiast or music fan or want to get away from it all?

6. What do you need to do to find a job in this industry?

7. What can you achieve in this industry?

8. What is a must if you want to become a restaurant owner?

9. What opportunities do entry-level jobs provide?

10. What are the usual working hours in hospitality industry?

11. Does it mean you will work 24/7?

12. What do progressive hospitality organizations offer to their em­ployees?

13. What do progressive hospitality organizations recognize?

14. What kind of organization should job seekers look for? Why?

15. What do you need to do when working in hospitality?

16. What positions do you need to apply for if you envision yourself driving around town in a new car?

17. What benefits can companies provide their employees?

3. Give Russian equivalents to the following words and word

combinations. Find and translate sentences with them in the

text.

Dishroom, boardroom, to wait tables, prep a few meals, kept itself lean, newcomers, tourist meccas, what's hot, service-oriented positions, on employers' radars, PhD, good options to consider, to take a gamble, to get away, major resort, sports enthusiast, root for your home team, ushering in the fans, openings in hospitality venues, a good work ethic, you'll likely land a position, to pay your dues, don't be discouraged, if you aspire, back-of-the-house experience, entry-level jobs, sanitation, people-oriented, balancing your plate, operate 24/7, you'll be working around the clock, employees seek, adjustments, progressive hospitality organizations, School of Hospitality, consecutive days off, excessive amounts of overtime, employee burnout, seek excellence, job seekers, brand that exemplifies, staying in a lodging facility, opportunities to ex­cel and advance, burger joint, focus on excellence, to keep an open mind, biases, applying for positions, the fast-food industry, management posi­tions, stick around long enough, medical and dental insurance, sabbati­cal program.

4. Give English equivalents to the following words and word

combinations.

Если вам хочется; карьера в индустрии гостеприимства; как раз для вас; награда стоит этой работы; за последние два года; расту­щее число возможностей; городские районы; сельские районы; появляться (2); возглавлять список; работа шеф-повара; деловые клубы; игровая индустрия; по всей стране; круизное судно; глав­ные арены и стадионы; вызывать зависть у друзей; узнать (обнару­жить); вам действительно платят; любимая рок группа на концерте; посетить ресторан; с положительным настроением (настроем); если вам предложили; должность посудомойщика; указывать; вла­делец ресторана; сделать карьеру; предоставлять возможности; уз­нать основу; приготовление пищи; более того; отрасль развивает­ся так быстро; внутри организации; работать 24 часа в сутки семь дней в неделю; это не значит, что...; баланс жизни и работы; со­ревноваться в привлечении талантов; приносящий убытки работо­дателям и владельцам; искать организацию; чистота; например (2); обращать внимание на нужды сотрудников; не позволять; вмеши­ваться (мешать); если вы представляете себя...; разъезжать по го­роду; продвижение по службе; почасовики (сотрудники, работаю­щие за почасовую оплату); менеджер магазина; получить машину компании; стоимость страховки, техобслуживания и ремонта; удов­летворить аппетит; выплата зарплаты акциями; возможность уча­ствовать; сделают свое дело.

service-oriented chef

employers' to take major cruise

sports

home

major

getting

rock

positive

work

top

restaurant

entry-level

provide

food

growing

employees

work/life

consecutive

excessive job

lodging

positive

opportunities

demonstrates

burger

pay

envision

hourly

stick around

store

company

stock

dental

a few meals

ship

for you

jobs

radars

tables

¥ * *

ethic

chefs

attitude

band

owners

jobs

paid

enthusiast

opportunities

days off

preparation

so rapidly

team

seek

balance

arenas

* * *

amounts

long enough

insurance

workers

seekers

yourself

managers

attention

facility

cars

attitude

to excel

options

excellence

joint

7. Match the antonyms in the columns. Translate the pairs and find them in the text.

urban

top

major

employer

detrimental

positive

entry-level

within

day off

private

8. Make a summary of the text.

9. Choose the right word from the list below. Mind the forms of the words. Translate the article.

CONCIERGE CAREERS

Are you the person that

searching for hard-to-find items? Do friends and family members always contact you for_______________ recommendations? You could get

paid to do this; in________________, such a role is known as that of a

________________ — French for " keeper of the keys."

No two days in the life of a concierge are the____________________________.

" There is so much variety in our______________________________, " says Stephanie

Leese, a hotel's assistant chief concierge, in Chicago. " Our days are spent

reacting to_________________________ requests, as well as creating,

_______________ and executing an experience that will delight our

clients. When we are not at our_____________________________, we are out scout­ing for new recommendations or personally thanking our contacts for

________________ our guests."

According to Sara-Ann Kasner, Minneapolis-based president and of the National Concierge Association, con­cierges are_______ for filling " any request that is legal,

_________________ and appropriate." Some days might involve track­ing down lost airline_________________ or picking up jewelry for a

client from a local retailer. You might even find yourself arranging for a rare_____________________ of wine to be delivered to your client's cus­tomer 10, 000 miles away. Other duties include recommending restau­rants, area ____________________ and transportation services to ho­tel guests.

Incoming, assisting, developing, restaurant, hotels, posts, attractions, tickets, work, everyone, concierge, founder, bottle, ethical, responsible, same.

10. Give missing derivatives (nouns, verbs, adverbs and adjectives) from these words and translate them.

11. Fill in the blanks with prepositions from the last below where necessary. Translate the article.

NOT A 9-TO-5 JOB

... the hotel business, you will definitely need to work nights and weekends. You also need to make yourself as invaluable... the organiza-

tion as possible. You will need to join associations and travel... your area to keep your network and information...................................................... date.

A good hotel manager spends her off-hours looking... the city... her clients' point... view. She notes such details as how many steps it takes to get... one location... another and all kinds... additional information she thinks her clients need to know. For example, if a client wants to try a new restaurant... town located... an area... transition, she wants to be sure she tells him that before she sends him... that direction.

In, to, at, of, up, from, throughout.

12. Agree or disagree with the following statements. Give your rea-

sons.

For agreement use: Yes, I think so. Fd like to think so. I quite agree with you. That's absolutely right. Of course it is.

For disagreement use: I don't think so.

I'm afraid Fm not with you here. I disagree. That's not true. Nonsense.

1. Hospitality industry has been very profitable over the last two years.

2. There is a growing number of opportunities for newcomers in hos­pitality.

3. Rural areas have as many job opportunities in hospitality as the urban areas.

4. Service-oriented positions are in high demand.

5. You can get paid to see your favorite rock band in concert.

6. Positive attitude will never help you in finding a job.

7. Be discouraged if you are offered a position as a dishwasher.

8. Some of today's top chefs and restaurant owners started their ca­reers washing dishes.

9. Hospitality industry is growing very rapidly.

10. You will be working around the clock in hospitality.

11. Progressive hospitality organizations offer their employees a lot of benefits.

12. Progressive hospitality organizations are requiring excessive amounts of overtime.

13. Promoting hourly workers into management positions is a com­mon practice in hospitality.

14. A hospitality company can give you a new car for your own.

13. Discuss:

1. In hospitality it is possible to make a career very fast.

2. It is possible to go from the dish room to the boardroom in hospi­tality.

3. Business clubs and private clubs, as well as colleges, schools and hospitals are good options to consider.

4. It is difficult to find a job in hospitality.

5. Back-of-the-house experience is a must if you want to become a restaurant owner.

6. Entry-level jobs provide opportunities to learn the basics.

7. The hospitality industry operates 24/7.

8. Job seekers need to look for an organization, company or brand that exemplifies what they would look for when dining out or stay­ing in a lodging facility themselves.

9. Keep an open mind and don't let your biases get in the way.

10. You need to work long enough to be promoted.

CURRICULUM VITAE (CV)

14. Read and translate a CV. Discuss it with your partners.

It is usually used by the candidates on the senior positions in man­agement staff or for working abroad. Your prospective employer wants to get the detailed information. Usually you provide him with a photo, your detailed address, telephone number, personal and passport details and a full characteristic of your education and qualifications.

Francois CRONJE CV

083.999.6965 all hours

041.581.1970 home

7 Villiers Street Walmer

6070 Port Elizabeth

frcronie@vahoo.com

26 December 1985 in Paris, France

Male

French

French, Russian, English Chinese

position in management staff

Highlights of qualifications:

• business oriented; able to understand and execute broad cor­porate policy,

• strength in market analyses and advertising strategy,

• effective in facilitating communication between employees,

• proven ability of both team work and individual work,

• successful in negotiating.

EDUCATION

2002 Moscow secondary school #155, Certificate of Maturity with Honours.

2006 (diploma expected in May) M.B.A. (Master of Business Administration): I.N.S.E.A.D. (European Institute of Business Ad­ministration), London, England

Major: Marketing

WORK EXPERIENCE

Summer 2002: Hilton Hotel, London, England, concierge (full time).

Sept 2002-present: part time jobs at Hilton Hotel, London, En­gland. Positions experienced: concierge, porter, bellboy, housekeep­ing, maintenance, front desk. Goal: to try every position to experi­ence the life of a hotel from inside,

COMMUNITY DEVELOPMENT WORK

2000—2002: as a high school pupil, participated in environmen­tal protection school group, headed the project " Make our school green and clean".

2002-present: volunteering work for " Adopt an Animal" program of London Zoo. Hand out leaflets and put up advertising signs in the neighbourhood one day a month.

GOAL

I have good knowledge of marketing and management, modern trends and developments in the hotel industry, as well as some prac­tical experience in this field. After graduation I would like to apply my knowledge and will to develop hospitality industry in this region and to support the hotel successful in the highly competitive market of nowadays.

References

Mr. Alexander P. IVANOV- PRINCIPAL

Moscow secondary school #155___ ________________________________ _______________________________ ^

34 Volodarskogo St., Moscow, Russia

Tel: school 7-095-673-1510 cell 7-095-200-1602

Dr. Herman Stevn

Department of Marketing and Management

European Institute of Business Administration, London, England

Tel: 044-925-4133

15. Write your own CV using the above one as a pattern.

16. Explain why employers want to read candidate's resume or CV first and only then to speak to the candidate in person.

DIALOGUE

Read, translate and dramatize the dialogue

INTERVIEW

Now, have you worked in a pub before?

Well, I haven't worked in a pub, but I've worked in a res

taurant.

Ah, good, and when was that? Three years ago. And what did you do, exactly? 1 worked as a waiter.

INTERVIEW

17. Here are some questions candidates are often asked at the in­terview. Think of more questions an employer can ask a po­tential employee. Discuss the questions with your group.

1. Tell me a few words about yourself.

2. What is your education? Why did you choose this major?

3. Tell me please about your working experience. Where did you work before? How long did you work there? What were your duties? Why did you leave?

4. What is you current position?

5. What are your duties?

6. How long have you been doing this?

7. Why do you want to change?

8. What was the most rewarding experience in your life? Why? De­scribe it please.

9. What is your greatest achievement to date?

10. What was the most challenging experience in you life? How did you deal with the challenge?

11. How do you usually solve problems?

12. Do you like working with people?

13. What personality features do like in people? What features don't you like in people?

14. What is your strongest personal characteristic?

15. What is the weakest point of your character?

16. Why do you want to take this position? Why do you want to work for us?

17. How do you usually deal with stress? Are you able to work under constant pressure?

18. What are your hobbies (principal interests and leisure activities)?

19. How do you contribute to and benefit from them?

20. How do you usually spent your leisure time?

18. How would you answer the above questions? Discuss the an­swers with your group.

Swap roles.

20. Speak about...

1. Your interview experience.

2. Things that make interview successful.

3. Things that can fail you at an interview.

21. Translate into English.

КАК ВЕСТИ СЕБЯ НА ИНТЕРВЬЮ

• Будьте вежливы и доброжелательны со всеми, кого вы встре­тите в офисе.

• Не забудьте улыбнуться, входя в кабинет интервьюера.

• Приветствуя представителя компании, не подавайте руки первым.

• Не садитесь, пока вам не предложат этого сделать.

• Помните, как важен язык жестов. Следите за своей осанкой, стремитесь смотреть в глаза.

• Если вас кому-либо представят, приложите все усилия, что­бы правильно услышать и запомнить имя этого человека. Если вы сразу сможете обратиться к собеседнику по имени, это произведет благоприятное впечатление. Переспрашива­ние же обнаружит излишнюю нервозность.

• Если вам предложат заполнить какие-нибудь формы, помни­те, что все имеет значение: и грамотность, и аккуратность, и почерк, и четкость формулировок.

• Внимательно слушайте. Следуйте тому направлению беседы, которое задаст интервьюер. Прежде чем отвечать на вопрос, постарайтесь понять, зачем он задан, как в ответе подчерк­нуть свои сильные стороны и о чем говорить не следует.

• Ваши ответы на задаваемые вопросы должны быть прямы­ми и точными (вы не должны выходить за пределы обсужда­емой темы). В то же время вы можете дополнить свой ответ информацией, представляющей вас в выгодном свете. На­пример, вы можете сказать, что ваше предложение включить дополнительную услугу в стандартный турпакет позволило увеличить продажи на 25 %. Это будет ответом по существу, и никто не сочтет подобное дополнение неуместным.

• Существуют ответы, которые повторяются миллион раз. Постарайтесь избегать штампов и банальностей (как, напри­мер, «Мне нравится работать с людьми»).

• Говорите правду. Любые колебания будут заметны и заронят сомнения в правдивости ваших ответов. Каждая неточность будет неизбежно углублять возникшие сомнения и вызывать дальнейшие вопросы, в которых вы будете увязать все глуб­же и глубже.

• При завершении встречи еще раз коротко изложите доводы в пользу своей кандидатуры, поблагодарите проводившего

интервью за уделенное вам внимание и договоритесь о том, когда и как вы узнаете о результатах собеседования.

22. Write an essay on the topic " Do's and Don't's When Looking For a Job".

PROJECT WORK

1. You are looking for a job. What position(s) do you want to find? Describe everything you are going to do to find a good job. List the sources of information you will use, people you will meet, etc. Write letters of application, resume and CV. Get references from people who know you and can recommend you for this position (e.g. your university professors, former or current employees, senior colleagues, etc. but not relatives).