Exercise 2.2. Responsibilities.

UNIT 2

Text 1

Visiting a company

Read about giving a tour of a company. Pay attention to the names of the departments.

OK, let’s start here, in research and development, or R & D. this department is responsible for thinking of ideas of new products and finding ways to improve our existing products …

Next department looks after our computer equipment. They deal with any problems. This is information technology or IT …

Purchasing buys all the things we need to make our products. They talk to our suppliers and try to get the best price …

The main factory area is the production department. Here we make our products. It’s the biggest part of the company …

Here in the finance department, they check how much the company is making and decide how much to spend. They also pay employees’ salaries …

This department looks after the people who work here. Human resources (HR) is responsible for recruiting new employees, organizing training and helping with any problems …

Sales and marketing is very important. The marketing people think up the ideas for selling our products. The sales people go out and sell our products to our customers …

Customer services processes orders from customers. It organizes transportation, checks that customers have received their orders and deals with complaints …

Finally, distribution is responsible for transporting our products. They receive orders from customer services, and plan how and when to transport the products so the customers receive them at the right time …

Exercise 2.1. Answer the questions:

1. What department transports the products?

2. What department pays salaries?

3. What department sells products?

4. What department makes the products?

5. What department looks after the computers?

6. What department thinks of ideas for new products?

7. What department recruits new staff?

8. What department processes orders from customers?

9. What department buys parts for suppliers?

Exercise 2.2. Responsibilities.

Bernard Smith is talking about his job responsibilities but is having problems with his prepositions. Complete the following sentences, where necessary, with a preposition from the box. Some of the sentences do not need an extra word.

1. I head …………………… the marketing department at Kazoulis Communications.

2. I report directly ………………… Mr. Kazoulis himself.

3. I look …………….. a department of about 30 people.

4. I deal …………………. all the major aspects of the company's marketing strategy.

5. I liaise ………………… the other members of the management committee.

6. I listen carefully ……………….what our customers say.

7. I handle ……………. one or two of the major accounts myself.

8. I'm working …………… a very important account at the moment.

9. I also monitor …………… the general situation in the market place.

10. We carry ……………. market surveys regularly.

11. We test …………. new products on groups of consumers.

12. I am also involved …………one or two of Mr Kazoulis's takeover projects.